Rental Policies

Quick Links

I. Office & Reservation Hours
II. Occupancy
III. Pet Friendly
IV. Payments
V. Damage Fee and Cleaning Deposit
VI. Damage/Accidents to Rental Property
VII. Returned Checks
VIII. Price Changes
IX. Cancellation and Transfers
X. Check In and Check Out Times
XI. Checkout Procedures
XII. What You Need To Bring
XIII. Refunds
XIV. Trash
XV. Cable TV and Internet

I. Office & Reservation Hours

Our office location is open generally from 10am-4pm weekdays and 10am-4pm on Saturdays. Sundays by appointment. Reservations will be taken by phone at 508-776-3405 or 508-619-3619 or you can email your request to us and we will return your call promptly within 24 hours.

We will be awaiting your call to help you create the perfect vacation with one of our vacation rental homes.


II. Occupancy

Each of our vacation rental properties have a designated occupancy limit. The occupancy is listed on your lease. This limit does not include children age 1 or younger. If overcrowding occurs during anytime of reservation, immediate eviction will o ccur without any refund.

There is a limited amount of cars allowed at the rental property. This will be indicated on your lease. Parking is only allowed in driveways or other designated areas. There will be no parking on lawns.

We do not allow:

Sororities, Fraternities, unauthorized Wedding Receptions, Spring Break Parties, or any other such groups. Misrepresentation could result in eviction.


III. Pet Friendly

Dogs are only allowed in designated Pet Friendly homes. NO EXCEPTIONS. Pets are limited to one domestic, housebroken dog. There maybe a non-refundable $100 fee to be paid at time of booking. Please inform us at the time of booking your reservation. Any violation with pets in non-pet home will be cause for termination of tenancy with no refund.


IV. Payments

Personal checks, bank checks, money orders, are accepted upon making your reservation. You are required to pay a $100 non-refundable reservation fee due with your first 1/2 payment on booking. We can no longer waive reservation fees due to rising cost. At the moment, we are not accepting credit cards, wire transfers are possible. Call agents for details.

A rental agreement will be emailed to you and must be signed and returned with the 1st 1/2 of rent payment along with the $100 reservation fee, within 7 days of receiving your lease. The remaining balance with $50 non-refundable damage fee due immediately during check-out.


V. Damage Fee and CLeaning Deposit

Damage Fee is a non-refundable $50 due with your 2nd payment, this covers you for up to $1000 of accidental damages. Each house is inspected on your departure and we will contact you about any damages to the property. It is best to inform us of any damages prior to your departure in order to fix it before the next tenant. Any damages that exceed th $1000 is the responsibility of the tenant.

A Cleaning Deposit of $100 is due at check-in to be given with credit card information. Credit card information will be destroyed within 30 days after check out provided there is no damages and or excess cleaning at the property. A letter of what is expected to be done at the house on checkout will be provided with your checkin packet. It is also listed here on the Policy page. Failure to comply may result in a charge to your credit card for any excess cleaning (see checkout procedure below).


VI. Damage/Accidents to Rental Property

Leaseholder agrees to notify the Rental Agent as to any damages or accidents that occur to the premises, to both real property and personal property during your rental period. If the agent determines that no intentional or wanton or willful misconduct was done, the agent will repair/replace as needed. (does not include pet damate).

DAMAGES MUST BE REPORTED PRIOR TO CHECKOUT IN ORDER FOR THE RENTAL AGENCY TO REPAIR/REPLACE SAID DAMAGES. ALL DAMAGE COSTS WILL BE THE RESPONSIBILITY OF THE LEASEHOLDER.

All of our properties (are NON-SMOKING)


VII. Returned Checks

Any check returned for "insufficient funds" or "stopped payment" will not be resubmitted. We will contact you and require that payment be received within 48 hours. A fee of $35 will be charged for any returned check.


VIII. Price Changes

The price you pay at the time of your booking is the price and any difference to a lowered price that occurs on a rental is not returned to the tenant. Owners reserve the right to reduce the price of their rental at any time due to un-booked weeks.


IX. Cancellations and Transfers

All cancellations or reservation changes (including changing dates or switching homes) must be made in writing. The guest is responsible for verifying that Seaside Summer Rentals has received their cancellation letter.

We cannot refund any advance payment for a cancelled reservation unless the home is a re-rented for the entire period and prepayment has cleared. If you booked 2 weeks and you want to cancel 1 week, you are still responsible for the full amount of your rental unless we are able to re-book. You will not be able to check into your rental unless your full payment is received. We make every effort to re-book your home. However, if the home is not re-booked, you forfeit all monies paid.

Once your reservation is confirmed, any cancellations, change of dates, or switching of properties will invoke the cancellation policy. If a cancellation is successfully re-rented, all of the rent will be refunded. If we are able to re-rent your week but at less than the full amount of your reservation, your refund will be pro-rated to reflect the difference of the lower rental rate.

To protect yourself on any unforeseen illness or other reason you might need to cancel. You should checkout this website below.

Safeguard your vacation with CSA: http://www.vacationrentalinsurance.com


X. Check In and Check Out Time

Check in is between 2pm and 4pm

Sorry, but due to liability reasons, no keys and occupancy of a rental will be given out before set time, lease and occupancy officially starts at 2pm.

Check out time is promptly at 10am and is strictly enforced.

Failure to vacate will result in a charge of $25 to your credit card.


XI. Checkout Procedures

There will be charge to your credit card of $100 if the following check out procedures are not met.

Notify Rental Agency of any Damages at the property.

Place all trash out per instructions at the rental house.

Straighten and return all furniture to its original configuration.

Remove debris and straighten all decks furniture.

All beds are to be neatly made up with the pillows and bed covers on the beds.

Gas or charcoal grills to be completely cleaned (easier to do after each use).

Clean and put away all dishes including those in the dishwasher.

Clean all food out of the refrigerator.

Please turn off all small appliances such as coffee pot, blender, etc.

Please turn off all inside and outside lights.

Make sure all doors and windows are locked and secure unless otherwise discussed with rental agent.

Each property is cleaned prior to your stay. You are responsible for cleaning during your stay and leaving the property in a similar condition after check out.

If your home requires extra cleaning because you left it in poor condition, your cleaning fee will not be returned.

All homes are equipped with coffee makers, toasters, pots and pans, dishes, cooking utensils, flatware and glasses. Please refer to individual property page with a specific listing of amenities for your particular property.

If you are in need of special items for your stay please bring them along, such as chef's knives, food processors, specialty pots and pans, and so on. Please remember to take any items you brought with you as we cannot guarantee they will be there after your departure.

Not all properties have a telephone for you to use. Most people have cell phones and some areas have spotty service. It is possible for your telephone service to be interrupted. Internet service is available at most rental properties. We do not guarantee the reliability of internet service or cable and will try to fix any problems within a reasonable time frame.


XII. What You Need to Bring

Paper Towels

Toilet Paper

Garbage Bags

Aluminum Foil

Plastic Wraps

Dish Detergent/Laundry Detergent if washer and dryer are provided.

All Purpose Cleaner

Bath Soap

Staple Items (salt, pepper, sugar, etc)

Condiments

Beach Towels and Chairs, umbrellas for the beach

Sheets for beds, Bath Towels and Pillow Cases


XIII. Refunds

Your reservation and signed Vacation Rental Agreement binds you to a specific home and a specific period of time. There should be no expectation of refunds or relocation because you are disappointed with the property you have rented or because something associated with the property is not working to your satisfaction. Home description and information is intended to provide you with accurate description of the property and furnishings, although the information is deemed reliable, IT IS NOT GUARANTEED. Thacher Realty is not responsible for any misinformation, or typographical errors and shall be held harmless.

It is recommended that you come and visit the rental before renting to assure that it meets your needs. If you do not come to look at the property, we will do our best to describe it for you, be we do not guarantee the outcome if you are disappointed with the house.

Unlike a hotel, we cannot relocate you without specific authorizations from the cottage Owner. We will make every effort to correct any problems that arise during your stay in a timely manner. However, there will be no refunds for mechanical failure or nonessential items such as air conditioners, TVs, DVDs, grills, recreational games and equipment, deck furniture, dishwashers, washers/dryers, outside showers or other luxury items and decor or condition of beds or furniture in the property.


XIV. Trash

Trash is generally picked up 2 times a week but some are only once a week. Most trash companies pick up early in the morning so please make sure your tash is out before 6am. There will be information posted on the refrigerator of each home with trash instructions. If trash is not left out the tenant is responsible for an additional pick up and the cost will be taken out of the tenant's security deposit.


XV. Cable TV and Internet

Most homes have Cable TV and Internet. Each home has their own individual service, including the operations of TV's internet and DVD players. No refunds will be made due to interrupted service or tenant's inability to operate systems.

We will be happy to assisst with any problems during normal business hours. An addition charge may be incurred if errors are determined to be the cause of the tenant.


Rent a vacation home from...

We specialize in summer rentals in the town of Dennis, and Yarmouth with a number of Cape Cod beach rentals in the Northside area of Dennis.